Grimms is run by Cozygames Management Ltd, a company incorporated in the Isle of Man that is regulated and licensed by the UK Gambling Commission. The site is offered in English and Swedish, and customer assistance is provided in any language, however visitors from the United States are unable to access the site.
The site’s design is inspired by a fairy-tale, and its interface is an excellent reproduction of that, with everything clearly defined by its purpose and function. The login area, gaming areas, special offers, and customer support are all plainly presented, and viewing the site is in no way overwhelming or intimidating. It’s a lovely and friendly look that fits the site nicely; it’s really a fantastic website for online casino gaming.
All outcomes on the site are independently validated by iTechLabs – a respected organization that assures the fairness of online casino games for its players. They use a Random Number Generator (RNG) to ensure that the dice roll, the deck of cards, and the placement of symbols on the reels are all fair and honest. Thus, the conventional worry about online casinos being set and unjust does not apply to Grimms.
The Grimms customer care staff is available 24 hours a day, 7 days a week in either Swedish or English. They may be reached through the site’s live chat toolbar, by email (they try to react within an hour), or by phone at +44 (0)2036 081305. However, I encourage that gamers who do have a question or problem do so before contacting the customer care personnel. On that website, a number of frequently asked customer questions are addressed, including How to Start, Bonus & Loyalty, Deposits, Withdrawals, Reports, Help, Security/Privacy, and Technical Support.
Questions are clearly addressed here, and I’d suggest sparing yourself some time by first checking the excellent FAQ page. If not, we’re certain that the customer care staff will resolve any difficulties gamers may encounter on the website.
More than 50 Slots Available
Grimms now offers slightly more than 50 slot games. These games are available in demo and real-money modes, ensuring that players can acquire a feel for the slot game before gambling on it.
This is a great addition to the site since it allows gamers to have total control over their actions. Additionally, the site has six casino games, including classic blackjack, deuces wild blackjack, european blackjack, jacks or better, keno, and multi-hand European blackjack. As with the slot games, they may be played in either demo or genuine form.
Games of Bingo and Tournament
The site is primarily a bingo website, and the number of bingo games accessible is extensive and varied. The ‘Bingo’ area of the site clearly shows a variety of information about each game, including the admission price, the number of players currently participating, the prize money, and the number of balls involved. These selections range from 30 to 90, with the odds of winning naturally varying according to the game chosen.
Additionally, players may participate in a free bingo competition, with competitors notified when live call outs begin. This is an amazing feature that demonstrates Grimms’ breadth and expertise in online bingo games. It’s unmistakably their USP, and it works; not only do they provide popular slots and casino classics, but they also have an exceptional bingo variety.
How Secure Is It?
Grimms players may rest assured that the site only accepts the safest and most secure deposit and withdrawal options. Paysafe cards, debit cards, Visa, MasterCard, and internet-based payment systems such as Neteller are all examples.
Additionally, the corporation has articulated the extent to which they will go to guarantee that private information such as credit card numbers, banking information, or personal addresses is not exposed to a third party.
Additionally, they ensure that marketing information will not be shared with a third party without the players’ consent. As a result, members of Grimms online casino can rest certain that their deposits and transactions are safe and secure.